Refund and Return Policy
Thank you so much for choosing to support my art through NoParadox.ai! Each piece you order is custom-made just for you, which not only ensures its uniqueness but also reduces waste and minimizes environmental impact. I’ve chosen a print-on-demand production process to be more eco-conscious, avoiding excess inventory and unnecessary waste.
Since each product is crafted specifically for you, I’m unable to accept returns or exchanges unless there’s a genuine issue with the product. I want you to be completely happy with your purchase, so if anything goes wrong, I’m here to help!
When can I return or replace my product?
I’ll be happy to replace or refund your order if:
- The product arrives damaged or defective. If this happens, please email me at help@noparadox.ai within 30 days of receiving your order. I might ask you to share a photo of the issue so I can make things right as quickly as possible.
- The package gets lost in transit. If you haven’t received your order within 30 days of the expected delivery date, let me know, and I’ll help track it down or send a replacement.
- You entered the wrong address. We all make mistakes! If you realize that you’ve entered the wrong shipping address, I can help reship the product once it’s returned, though you’ll need to cover the reshipping costs. To avoid this, please double-check your shipping details before placing your order.
What situations aren’t eligible for returns?
Since each print is made to order just for you, I’m unable to accept returns for:
- Changing your mind about the purchase.
- Incorrect size or style selection. Be sure to double-check the details before ordering.
How to file a return or refund request:
If you encounter any issues, please reach out to me at help@noparadox.ai with:
- Your order number.
- A description of the issue.
- Photos (if applicable) showing any damage or defects.
I’ll get back to you within 2-3 business days to resolve the issue, and if everything checks out, I’ll either replace the product or issue a refund to your original payment method. If you are not happy then neither am I, please rest assured I will always do everything I can to make sure you love what you receive.
I truly appreciate your understanding and your support in helping me maintain an eco-friendly, made-to-order business model. Thank you for being part of my creative community!
Shipping Policy
Order Processing Times
Most orders are processed within 2–5 business days, some products require a longer lead time and that will be noted in those cases. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The cost is determined based on the item(s) ordered and the customer’s shipping location. This shop utilizes real-time shipping rates provided by our vendors to ensure accurate pricing. Delivery times vary depending on the destination and shipping method selected.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Shannon Bulrice is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Shannon Bulrice is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
My manufacturer currently ships to select international destinations. Shipping rates and delivery times for international orders will be calculated at checkout. Please be aware that international shipments may be subject to additional customs fees, import duties, and taxes, which are the responsibility of the customer.
Returns Policy
For information on returns, please refer to my Return Policy.
Contact
If you encounter any issues or have questions please reach out to me at help@noparadox.ai
Note: This policy is subject to change without notice. Please review this policy periodically for any updates.
Much love,
Shannon / AKA Momhugsss(s)
